General HR Considerations
Families First Coronavirus Response Act (FFCRA)
Employers with under 500 employees must provide paid sick and family leave to employees affected by COVID-19. Exceptions are likely available for businesses with fewer than 50 employees if such requirements would jeopardize the business.
Protect Against Discrimination and Harassment
Federal, state and local laws prohibit employers from discriminating against or harassing employees based on certain prohibited characteristics. Take all complaints seriously and launch a prompt, thorough and impartial investigation into the complaint. If an investigation reveals that discrimination or harassment occurred, take immediate and appropriate corrective action.
Treat all information about an employee's illness as a confidential medical record, and keep it separate from their personnel file. If you inform employees about COVID-19/coronavirus in the workplace, do not reveal who has the illness.
Develop a Communications Plan
- Have a plan in place for how you will reach employees with important updates: email, phone/text, fliers/posters in breakroom, internal webpage that provides latest updates.
- Identify the main point of contact to distribute information, manage process, respond to questions and employee concerns.
- Develop messaging – what do you want to share; facts; impact; safety protocols, messaging for clients/outside entities, etc.
- Develop an external communications plan that outlines what, when and how you will be communicating to you customers, vendors and other constitutes outside your organization.
- Tips for communicating in the time of coronavirus.
HR Frequently Asked Questions