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Source: North American Signs
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Privacy Policy

General Provisions

Thank you for visiting a member of the International Sign Association® family of websites. The International Sign Association, its subsidiaries, and affiliated companies (referred to herein as "ISA," "we," "us," or "our") maintain these sites (each a "ISA Site" and collectively "ISA Sites"). This Privacy Policy applies to the ISA Sites that incorporate this Policy. Please note that this Policy does not apply to other sites affiliated with the ISA, our members, other companies' or organizations' websites to which we link, third party sites that link to us, or to our off-line activities.

This privacy policy discloses how we collect, use, share, and protect information gathered from participating ISA sites. By using these websites, you are agreeing to the terms of this privacy policy, as posted in this area. If you do not agree with any terms or practices described in this privacy policy, please do not use our websites. In addition, please review our terms & conditions, which govern your use of our websites and any dispute about privacy. ISA reserves the right to amend this Privacy Policy at any time. Please check back frequently in order to see changes, as it may be amended from time to time. Your continued use of the ISA Sites after these changes are posted constitutes your agreement to the changes with regard to any information collected.

The Information We Collect

We may collect and store any information you enter on our websites or give to us in any other way. The type and amount of information ISA collects about you varies according to how you use ISA Sites.

Collection of Personal Information

Many of the features on our websites are offered without collecting any Personal Information from you. "Personal Information" means personally identifiable information, such as your name, position, company, street address, telephone number, fax number, date of birth, email address and other identifiers that permit physical or online identification of a specific individual. You can browse most of our websites and view much of our content on our websites anonymously.

There are certain ISA Site(s) and features that require you to provide (voluntarily and at your option) certain Personal Information before you may participate in the website. For example, we collect Personal Information when you send us email or otherwise contact us, enter a sweepstakes, register for off-line and online events, subscribe to a newsletter, or enroll or participate in chats and other online services.

When you make a purchase, or sign up for a paid service, we will also collect your credit card information as additional Personal Information. We will use credit card information only to complete the transactions you have requested.

Providing us with Personal Information is entirely optional and voluntary; however, if you do not provide the Personal Information requested, we may elect to not make the related service available for your use.

Collection of Non-Personal Information

We may also collect and store non-personally identifiable information about your visit whenever you interact with our websites. For example, we may automatically collect your domain name; IP address; means of entry to the site; the type of browser and operating system used to access the site; the date, time and duration of each visit; and the pages you visit.

Use Of Cookies

Some of our websites may use "cookies" to enhance your experience. A cookie is a small file sent to your browser by a website's computer. Your Web browser places the "cookie" on your hard drive for record-keeping purposes and sometimes to track information about you. We use cookies to track site usage and to improve content and offerings. For example, we may use cookies to enable use of shopping carts or forms on our sites. Depending on the software browser you use, you may opt-out of the cookies delivered by our websites by changing the setting. Be aware that this will disable all cookies delivered to your browser, not just the ones that may be delivered by our websites.

How We Use Collected Information

We use information you provide about yourself collected through ISA Sites in a number of ways, including, but not limited to, to fulfill your request for our products, programs, or services; to respond to your comments and inquiries; and to offer you other products, programs, or services that we believe may be of interest to you. For example, Personal Information may be used to communicate with you, such as to notify you when you have won one of our contests, to answer an inquiry, to fulfill a subscription request or product order, or to contact you about a user account with us. We may also use your information to build higher-quality, more useful services, such as by analyzing usage trends, and by measuring demographics and interests regarding specific areas of the Site.

Information from Other Sources

Personal information you have provided may be used in combination with other information obtained through other means. For example, we may use your name, company, and email address provided to us online in conjunction with our membership records in order to provide you with a user name and password to access an ISA Site, forum, or specialized area. In other instances, an online inquiry about a purchase from us may prompt a review of an order placed by you over the telephone.

Information from Online Forums

The information collected in connection with our online forums is used to provide an interactive experience. This information is to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services. Note that online forums may be publicly accessible and other users may view information you post on them.

Photography, Audio and Video Recording

When you enter an International Sign Association ("ISA") event or program, including ISA International Sign Expo (the "ISA event"), you enter an area where photography, audio, and video recording may occur.

By entering the ISA event premises, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose deemed appropriate and reasonable by ISA, or its affiliates and representatives. Images, photos and/or videos may be used to promote similar ISA events in the future, or highlight the event and exhibit the capabilities of ISA.

In consideration of your attendance at such an ISA event, you agree and hereby release ISA, its officers, directors, agents, and employees, and each and all persons involved from any liability whatsoever connected with, but not limited to, the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings during an ISA event.

By entering the ISA event premises, you, and your heirs or assigns, waive all rights you may have to any claims, or potential claims, now or in the future, for payment or royalties of any kind in connection with any use, exhibition, streaming, web casting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, web casting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by ISA at its ISA event or the person or entity designated to do so by ISA.


Use of Non-Personally Identifiable Information

Non-personally identifiable information, including information automatically gathered by our Web servers, is used in many ways, including, but not limited to, to determine overall site traffic, popularity of areas of the site, what our users are looking for, and from where our users are linking to us. This information may also be used for aggregate statistical reporting, to improve the design and content of our Sites, and to enable us to personalize your Internet experience.

Who May Use Collected Information

Information collected, whether personal or non-personal, may be shared within ISA, its parent, subsidiaries, and affiliated companies, and externally. It is our policy to not disclose externally with third parties personal information collected on our site, except in the following instances:

  • The Personal Information provided to us may be transferred, disclosed, or shared with third parties to fulfill a request for our products, programs, or services and to those who may be engaged by us specifically to handle and deliver certain activities (e.g., sweepstakes) and perform other technical and processing functions, such as sending email, fulfilling orders, or otherwise operating our sites. They have access to Personal Information needed to perform their functions, but may not use it for other purposes.
  • Information provided to us through correspondence may be shared (as appropriate) with other interested parties, including our members.
  • We may also disclose Personal Information to third parties (and our members) (1) when required by law or when the information is pertinent to judicial or government investigations or proceedings; (2) to protect and defend our rights and property; or (3) when necessary to protect our interests, our website(s), the safety of its users, or the public.
  • Other than as set forth above, we currently do not intend to share your Personal Information with third parties for other purposes. However, in the future we may disclose Personal Information you have provided to third parties for additional purposes. In the event we do, we will provide notices of such use to our users.

Children's Online Privacy Protection Act (COPPA)

We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such information from our files within a reasonable time.

Collection of Information By Third Parties, Third-Party Sites And Sponsors

Some of our sites may contain links to other sites. Other sites have their own information practices that may be different than ours. If you choose to use any of these links, you will be leaving our website and going to a third party (external) website. We encourage you to read the privacy policies at these external sites. We are not responsible for the privacy practices at these external sites or their use of any information they may collect from you.

In addition, you may have linked to one of our websites through another site. For example, in certain cases you may have linked to a sweepstakes or game site through banner or pop-up advertising on another site. In such cases the site you linked from may collect information from users who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

ISA Sites sometimes may offer content, contests, sweepstakes, or promotions that are sponsored by or co-sponsored with third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. ISA has no control over the third-party sponsors' use of this information.

Information Correction or Changes

You have the ability to correct or change certain information in our records, such as your address and contact information. Generally, you may change this information at any time and as often as necessary. If you need assistance or have questions about correcting information, please contact Alicia Auerswald, 703-836-4012 or [email protected].

Governing Law

This Privacy Policy and the privacy practices of ISA will be subject exclusively to the laws of the Commonwealth of Virginia within the United States of America, excluding its conflict of law provisions, and you submit to personal jurisdiction in Virginia. The parties irrevocably agree that the state and federal courts located in the Commonwealth of Virginia, U.S.A. shall have exclusive jurisdiction in respect of any dispute which may arise out of or in connection with this Privacy Policy. THE PARTIES HEREBY WAIVE TRIAL BY JURY. ISA makes no representation that this Privacy Policy and such practices comply with the laws of any other state or country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer and use of your information outside your country.

Opt-Out Right

You have the option to "opt-out" of having your personal information collected by ISA, or used by ISA for secondary purposes, by contacting ISA via email at [email protected], or at the telephone number below. Please note that some or all of the user provided information may be required in order for the Sites to function properly.


If you have provided us with your email address to subscribe to one of our services or to receive notifications or updates about one of the offerings at our sites and you wish to change your address or no longer wish to receive these communications, simply follow the unsubscribe instructions that appear in these email communications.

Please note that any information that we have collected may remain in back-up storage, archival, and/or our log files, for some period of time after a deletion request. This may be the case even though no information about your account remains actively used as described in this Privacy Policy.


For certain Services, it may be necessary to collect payment to conclude the transaction. In such circumstances we use industry-standard secure socket layer (SSL) encryption. We do not sell or rent your personal financial information. Although ISA takes reasonable measures to safeguard against unauthorized disclosure of a user’s data or personal information, we cannot control all Internet transmissions and cannot guarantee or warrant that data or personal information transmitted to ISA will never be compromised, accessed, or disclosed.

Consent to Transfer

The ISA reserves the right to sell or transfer your information provided to us to a third party entity in the event that the ISA is acquired by or merged with another company or in connection with the potential sale or transfer of some or all of the business assets of our websites or the ISA.

International Users

Regardless of where you live or do business, by using ISA Sites, you agree that we may collect, use, and transfer your information as described in this Privacy Policy.

Notification Of Changes

Periodically we may make changes to this Policy. You are responsible for periodically checking our website for changes to this Privacy Policy. Your continued use of the site after these changes are posted constitutes your agreement to the changes with regard to any information collected.

Contact Information

We welcome your feedback regarding this Privacy Policy. If you have any comments, questions or concerns about this Privacy Policy you may contact us at:

International Sign Association
Attn: Alicia Auerswald
1001 N. Fairfax St., Ste. 301
Alexandria, VA 22314
Phone: (703) 836-4012
Fax: (703) 836-8353
[email protected]

Last Updated

This Privacy Policy was last updated in January 2017.